Terms and Conditions

1. Detailed description of goods and/or services

Saddler Belts & Leathercraft (Pty) Ltd is a business in the Manufacturing industry that Manufactures Leather and Synthetic Belts.

2. Delivery policy

Subject to availability and receipt of payment, requests will be processed within 2-4 Working days and delivery confirmed by way of Waybill number via Email and/or SMS.

(e.g. booking number/booking voucher etc. and must mention the use of courier and/or postal services and associated costs, if applicable.)

3. Export restriction

The offering on this website is available to South African clients only.

4. Return and Refunds policy

The provision of goods and services by Saddler Belts and Leathercraft (Pty) Ltd is subject to availability. In cases of unavailability, Saddler Belts and Leathercraft (Pty) Ltd will refund the client in full within 30 days. Cancellation of orders by the client will attract a 15% administration fee.

(If appropriate – provide details of your policy regarding damaged goods. Also mention guarantees, warranties, etc.)

5. Customer Privacy policy

Saddler Belts and Leathercraft (Pty) Ltd shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569.

6. Payment options accepted

Payment may be made via Visa and MasterCard and Zapper

7. Card acquiring and security

Card transactions will be acquired for Saddler Belts and Leathercraft (Pty) Ltd via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

8. Customer details separate from card details

Customer details will be stored by Saddler Belts and Leathercraft (Pty) Ltd separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za.

9. Merchant Outlet country and transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

10. Responsibility

Saddler Belts and Leathercraft (Pty) Ltd takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

11. Country of domicile

This website is governed by the laws of South Africa and Saddler Belts and Leathercraft (Pty) Ltd chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, Unit 4 Janic Park, 30 Moreland Drive, Durban North, 4016 

12. Variation

Saddler Belts and Leathercraft (Pty) Ltd may, in its sole discretion, change this agreement or any part thereof at any time without notice.

13. Company information

This website is run by Saddler Belts and Leathercraft (Pty) Ltd (private company) based in South Africa trading as Saddler Belts and Leathercraft (Pty) Ltd and with registration number 1990/002242/07 and 3 (Directors).

14. Contact details

Company Physical Address: Unit 4 Janic Park, 30 Moreland Drive, Durban North, 4051